Meltwater

Global media intelligence company providing media monitoring, social listening, PR analytics, and influencer identification across news, social, and broadcast.

The problem it solves: How is competitor PR landing in the media? Meltwater tracks global news and social coverage to benchmark share of voice against rivals.

Paid
4.1on G2 (2,656 reviews)
media-monitoring
pr-analytics
social-listening
influencer-discovery

Our verdict: Meltwater instead of SimilarWeb?

Switch if: PR and communications teams needing broad media monitoring, social listening, and influencer/consumer intelligence.

Don’t switch if: Users seeking web-traffic analytics, competitor SEO keywords, or ad-spend intelligence, none of which Meltwater provides.

Biggest caveat: Beyond limited audience-insight overlap with SimilarWeb, buyers repeatedly report punitive auto-renewal contracts (60-day cancellation window) and pricing that commonly runs $16k-$70k per year.

Pricing Facts

Starting Price$6000/mo
Free PlanNo

Ratings Across the Web

G24.1(2,656)
Capterra4.0(96)
Trustpilot1.7(17)

Scores from public review platforms, checked 2026-07-12. We don't rate tools ourselves.

Does it replace SimilarWeb?

Meltwater measured against the six things people actually use SimilarWeb for.

Traffic estimates for any website
Channel breakdown (direct / referral / social / paid)
Keyword & search intelligence
Ad & creative intelligence
Mobile app intelligence
Audience demographics & interestspartial
Fill the gaps: pair it with Semrush or Ahrefs or BigSpy

Features & Capabilities

Available Features

Media Monitoring
Global news tracking
Social Listening
Social media monitoring
PR Analytics
Measure PR impact
Influencer Database
Find influencers
Broadcast Monitoring
TV and radio tracking

Pros & Cons

Pros

Global coverage
Broadcast monitoring
PR focus
Influencer database

Cons

Very expensive
Complex
Long contracts

Best Use Cases

PR monitoring
Media intelligence
Reputation management
Influencer marketing

Target Audience

pr teams
enterprises
communications
agencies

What Real Users Complain About

Negative feedback found on public platforms — because every tool has trade-offs, and vendors won't show you these.

I didn't love the user experience of Meltwater–it didn't feel overly intuitive.

Capterra, 2024-11

I felt limited for reporting -- it was hard to compare more than two competitors

Capterra, 2025-01

Beware of Hidden Contract Terms like Auto-renewal Clauses and Built-in Price Increases.

TrustRadius, 2020-09

Ready to Try Meltwater?

Visit Meltwater's website to learn more about their pricing and features.