Heap
Verified
Heap focuses on automatic capture of frontend user interaction events to reduce initial instrumentation cost, ideal for teams rapidly iterating MVPs.
4.3
Overall RatingFree
auto-capture
product-analytics
retroactive-analysis
Quick Stats
Starting Price$99/mo
Categories1
Last Updated9/27/2025
Free PlanYes
Rating Breakdown
Ease of Use4.4/5
Features4.2/5
Value for Money4/5
Customer Support4/5
Data Accuracy4.1/5
Features & Capabilities
Available Features
Automatic Event Capture
Retroactive Analysis
Funnel / Path Analysis
Retention Analysis
Data Governance
User Property Segmentation
Not Available
- Experimentation Integration
- Predictive / Intelligence
Pros & Cons
Pros
Minimal upfront instrumentation
Convenient retroactive querying
Great for rapid product experiments
Intuitive interface
Cons
Higher noise requires governance
Less depth than Amplitude in advanced analysis
Cost scaling needs monitoring
Best Use Cases
Early product validation
User behavior exploration
Growth path discovery
Target Audience
early stage-teams
product analysts
growth teams
User Reviews & Feedback
3.5
2 reviews
Rating Breakdown
5
0
4
1
3
1
2
0
1
0
Highlights
Most Helpful
Powerful autocapture but expensive
Users Love
Features
Recent User Reviews
Michael T.United States
Verified
Sep 7, 2025
Powerful autocapture but expensive
Heap's autocapture feature is incredibly powerful - it tracks everything without manual event setup. However, the pricing is quite high and can get expensive quickly as you scale.
11 people found this helpful
Laura K.United Kingdom
Aug 23, 2025
Good for retroactive analysis
The ability to define events retroactively is useful, but the interface can be confusing. Good for larger teams with dedicated analysts, but overkill for smaller organizations.
5 people found this helpful
Similar Tools & Alternatives
Ready to Try Heap?
Get started with Heap for free and explore its features.